Privacy Policy
Last Updated: January 2025
Your Privacy Matters: Funhouse Camp is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect your data.
1. Information We Collect
When you register your child for Funhouse Camp, we collect the following information:
Child Information:
- Full name and date of birth
- Medical information (allergies, conditions, medications)
- Dietary requirements
- Special educational needs or disabilities (SEND)
- Emergency contact details
Parent/Guardian Information:
- Full name and contact details
- Email address and phone number
- Home address
- Payment information (processed securely)
2. How We Use Your Information
We use your information for the following purposes:
- Camp Operations: To provide a safe and appropriate camp experience for your child
- Health & Safety: To respond to medical needs and emergencies
- Communication: To contact you about bookings, updates, and important information
- Compliance: To meet our legal obligations under safeguarding and Ofsted requirements
- Improvement: To improve our services based on feedback
3. Data Protection & Security
We take data security seriously and implement appropriate measures to protect your information:
- All data is stored securely on encrypted systems
- Access is restricted to authorized staff only
- Payment information is processed through secure, PCI-compliant systems
- Physical documents are stored in locked cabinets
- Staff receive regular data protection training
4. Who We Share Your Information With
We will only share your information when necessary and lawful to do so:
- Emergency Services: In case of medical emergency
- Safeguarding Authorities: If we have concerns about a child's welfare
- Ofsted: As required for our registration and inspections
- Payment Processors: To process booking payments securely
We will never: Sell your data to third parties or use it for marketing purposes without your explicit consent.
5. Your Rights (UK GDPR)
Under UK data protection law, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request corrections to inaccurate information
- Right to Erasure: Request deletion of your data (subject to legal obligations)
- Right to Restrict Processing: Request that we limit how we use your data
- Right to Object: Object to certain types of processing
- Right to Portability: Receive your data in a structured, commonly used format
To exercise any of these rights, please contact us at info@funhousecamp.com
6. How Long We Keep Your Data
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Active Registrations: Retained for the duration of your child's attendance plus current academic year
- Medical Records: Retained for 7 years after last attendance (legal requirement)
- Safeguarding Records: Retained in accordance with statutory guidance
- Financial Records: Retained for 6 years (HMRC requirement)
7. Photography & Images
We may take photographs during camp activities for the following purposes:
- Internal records and staff training
- Website and promotional materials (with explicit consent)
- Social media posts (with explicit consent)
Important: We will always seek your explicit consent before using any images of your child. You can withdraw consent at any time. Parents and visitors are NOT permitted to take photographs at camp.
8. Cookies & Website Data
Our website may use cookies to improve your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
You can control cookie settings through your browser preferences.
9. Children's Privacy
We are committed to protecting children's privacy. We:
- Only collect information necessary for camp operations and safety
- Train all staff on data protection and confidentiality
- Ensure children's information is handled with appropriate care
- Never share children's personal information inappropriately
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through our website.
Last Updated: January 2025
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@funhousecamp.com
- Address: Sunnyhill Primary School
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled. Visit www.ico.org.uk for more information.
